Online Shop A.P.C. Privacy Policy

Last updated: October 6, 2025

Online Shop A.P.C. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, form of payment, and payment confirmation.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.
  • Communications with us including the information you include in communications with us.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services from your device, including through the use of cookies and similar technologies.
  • From our service providers when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

3. How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. To process your payments, fulfill your orders, manage your account, arrange for shipping, facilitate returns and exchanges, and create a customized shopping experience.
  • Marketing and Advertising. To send marketing and promotional communications and to show you online advertisements based on your activity on the Services.
  • Security and Fraud Prevention. To authenticate your account, provide a secure shopping experience, and detect or prevent fraudulent or malicious activity.
  • Communicating with You. To provide customer support and maintain our business relationship with you.
  • Legal Reasons. To comply with applicable law, respond to legal requests, and enforce our terms or policies.

4. How We Disclose Personal Information

We may disclose your personal information in certain circumstances:

  • With vendors and service providers who perform services on our behalf (e.g., payment processing, IT management, data analytics, customer support, fulfillment, and shipping).
  • With business and marketing partners to provide services and advertise to you. Our partners will use your information in accordance with their own privacy notices.
  • When you direct or consent to our disclosure of certain information to third parties.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction (e.g., a merger), to comply with legal obligations, to enforce our terms or policies, or to protect the rights and safety of our users and others.

5. Relationship with Shopify

Our online store is hosted on the Shopify platform. Shopify collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit will be transmitted to and shared with Shopify, which may be located in countries other than where you reside. In using Shopify’s services, Shopify may also process personal information collected about your interactions with our store and other merchants. For these specific services, Shopify is responsible for processing your personal information. You can learn more about how Shopify uses your personal information and your related rights through their Consumer Privacy Policy.

Our Services may provide links to websites operated by third parties. We are not responsible for the privacy or security practices or the content of these external sites. You should review their privacy policies and terms. Information you share on third-party platforms (like social media) may be viewable by other users, and its use by third parties is not controlled by us.

7. Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.

8. Security and Retention of Your Information

We take steps to secure your information but cannot guarantee perfect security. Any information you send to us may not be secure while in transit. We retain your personal information only for as long as necessary to provide the Services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights are not absolute and may only apply in specific circumstances. They may include:

  • Right to Access / Know: You may have the right to request access to the personal information we hold about you.
  • Right to Delete: You may have the right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have the right to request correction of inaccurate personal information.
  • Right of Portability: You may have the right to receive a copy of your personal information and request its transfer to a third party.
  • Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe link in those emails. Opting out does not affect non-promotional communications, such as order or account updates.

If you reside in the UK or European Economic Area, you may also have the right to object to or restrict certain processing and to withdraw consent where processing is based on it.

You may exercise these rights by contacting us using the contact details provided at the end of this policy. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request.

10. Complaints

If you have complaints about how we process your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise your rights, please contact us by email or through the contact form available on our website, onlineshopapc.com.

This Privacy Policy may be updated from time to time. The date of the latest revision will be indicated at the top of this page.

I hope this adapted privacy policy meets your needs. If you’d like any sections to be rephrased or adjusted further, just let me know.